Hp support assistant not working. The HPSA reports what it can find.
Hp support assistant not working Jan 31, 2017 · Just completed the update to the latest version of Win 10 on this brand new machine and now I find that HP Support Assistant won't get past the 'HP Support Assistant' splash screen. the problem is when i open my printer assistant and it displays . " Based on the advice on these boards, I Nov 3, 2020 · 8. Uninstall HP Support Assistant: Press Win + X and select Apps and Features. Aug 24, 2021 · Had the same issue and many of the above options did not work, including the uninstall included with the Support Assistant product. Setup will now close. HP PCs - Using HP Support Assistant (Windows) Technical white paper - HP Support Assistant ===== Operating System - Version Detection - Sep 2, 2021 · Figure: Uninstall HP Support Assistant. the HPSA icon in the tray showed a yellow indicator but when I clicked on it, the opening window came up - 9003911 Mar 21, 2021 · The HP Support Assistant suggested that I run a calibration on the battery. You can download it using this link. Several tries at Windows uninstall, reboot, reinstall SA over a couple of weeks didn't fix. Follow the on-screen instructions to complete the installation of HP Support Solutions Framework. 0. To fully remove HP Support Assistant, use this best uninstall tool@ https Jul 17, 2020 · Hi - I'm continuing to try to make HP Support Assistant work - I've used the tool over the years and suddenly I'm having all these issues. 7. Apr 15, 2018 · I tried the solution offered, but it did not work. " HP Customer Support Oct 7, 2024 · It sounds like you’re experiencing an issue with the HP support assistant software that is installed on your laptop. exe) Also, looking at the folders in Program Files shows that the folders are empty. Right-Click on HP Support Assistant > PIN to Start . After HP Support Assistant is installed and working, repeat the uninstall steps. If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device. Jul 16, 2024 · Step 3: Install HP Support Assistant. Open Windows Start. 37; Configuration Files v 8. Then, after restarting your computer, reinstall it from the official HP Support website to ensure you have the latest version. Aug 27, 2024 · The link is functional again. Turns out that the update, supposedly successful, did not 😊 Let’s work through this. UK > HP Feb 7, 2022 · "Get" the HP Support Assistant application from the Microsoft Store . Updates simply d Aug 1, 2020 · My hp support assistant is not opening . so I had this Hp support assistant software in my laptop but it wasn't working properly so I uninstalled it from control panel and reinstalled it now the things is I have 2 icons of Hp support assistant on the taskbar one used to work . I can't take the recommended action! Dec 24, 2018 · Click open category HP Help and Support. I was able to download HP Support Assistant from official web site: HP Support Assistant | HP® Support - 9162992 Oct 17, 2024 · - HP Support Assistant is not working anymore. I tried the setup anyway and it fails. See the screenshot. I downgraded to SP79243 and at least that one could recognize my computer, even do some diagno First I thought the AMD driver update was messing with the HP support assistant so I tried reinstalling everything multiple times to see what is working what not, and I finally managed to have the updated version of hp support assistant from the windows store working properly but I am stuck with the AMD not being able to update drivers Reinstall HP Support Assistant. Not to forget the pathetic driver support Hp gives . 5. 6) Launch HP Support Assistant and select "About" and select "Check for Latest Version. I selected them all to download and install, but only one of them has been Dec 12, 2019 · HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems, and resolve issues quickly and easily. I understand that you have reinstalled HP Support Assistant and it is not responding, is - 6397069 Oct 5, 2021 · Hi guys,recently I had to reset my pc due to some OS issues. 1551. Sep 20, 2016 · The HP Support Assistant program has stopped connecting to HP to perform update checks. Oct 21, 2024 · HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Restart the computer and log in. Aug 9, 2016 · Support Assistant stopped working after Windows10 anniversery update. This installation will direct you back to the main webpage, allowing you to click the button at the bottom of the Mac download instructions to launch the HP Support Assistant as an extension. Jul 13, 2022 · Hello @txgaryl . I can't see any information of hardware and software, just white blank screen. I’m not sure how or why but doing this seems to have fixed the issue! Lol i have had 3 hp laptops so far and this software is so shitty since the very beginning that it has never worked properly on either one of them . However, after i re-enabled this option, HP Support Assistant continued to work without a problem. The notifier has an orange triangle on it and when I hover the pointer over it, it says 'Recommended action needed'. Since then I've downloaded, installed (successfully), multiple times. Download the Latest Version of HPSA: Go to the official HP website to download the latest version of HP Support Assistant: HP Support Assistant Download Page قم بتنزيل HP Support Assistant، حل الدعم المتكامل لك. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Oct 14, 2019 · The "complete cleanup" option described below may work to uninstall the existing version of the HP Support Assistant and its companion software, HP Support Solutions Framework. Please explain reason and how to do fix it. It had 4 updates waiting for me to download. In the search bar at the top of the Windows Start menu, Search for HP Support Assistant. Also,updates and software and . ===== HP Support Assistant . I have already tried uninstalling and reinstalling the program from the HP Customer Support link, but it still did not work. (If you do not see HP Support Assistant already pinned in your taskbar, please see the How do I add the HP Feb 28, 2019 · In HP Support Assistant, have recieved multiple notices about a BIOS update, most recently starting in January, suspended and resumed in February. 34. In-Warranty Products – Case submission for Warranty Repair. 14. The HPSA reports what it can find. I get errors every single time I try to install it. Downloading / installing newer versions have not helped. Dec 7, 2022 · Why is it that the latest version of HP Support Assistant (9. It is connecting to the server and gathering configuration information only. Feb 17, 2024 · Microsoft is working on a solution. 22. Click Check for updates and messages to scan for new updates. When the application is displayed, Right-Click on the HP Support Assistant app > Pin to Start. Worked fine before on my Probook 650 then after Aug2016 windows update it xed out all the steps after connecting to HP server. I have deleted everything related, downloaded a fresh SP file, and installed again - still no luck! HP Support Assistant for Chrome OS. Nov 16, 2024 · HP Support Assistant stopped working. Aug 11, 2024 · Contact HP Support . Once installed successfully, you should see a prompt "HP Support Assistant has been installed successfully" 9. " May 12, 2022 · After an updated 2 days ago HP Support Assistant Version: 9. " A Jan 17, 2018 · Also, update the HP PC Hardware Diagnostics UEFI using this link. To open HP Support Assistant, click the app icon in the task bar, or search Windows for support assistant . Notebook: HP-15-DW2021NL Thanks. HP Support - Regional Links. If you do not know the name, select video device names until you see the video from your webcam display in the window. After resetting the pc,I've downloaded the latest version of HP Support assistant,since then it doesn't show all the fixes and diagnostics it used to show earlier. Refer this article to know more information about running system diagnostics on your PC. Oct 13, 2021 · I downloaded the latest version of HP Support Assistant SP135667 on Windows 11 and the CAB file would not extract. NOTE: If HP Support Assistant is not listed or does not uninstall correctly, install the latest HP Support Assistant version without uninstalling the old version. Install HP Support Assistant: Right-click the downloaded installer and select "Run as administrator". Here are a few steps you can try to troubleshoot the spinning circle problem: Check Your Internet Connection: Make sure your internet connection is stable and working. When I try to calibrate the battery using HP PC Hardware Diagnostics as an administrator, the results are "Charge State Not Available" and "Calibrate Battery undefined. Scroll down to find HP Support Assistant and click on it, then select Uninstall. Start here: HP Support virtual repair center . It gets stuck on downloading messages and updates definitions and doesn't not complete the action. Reinstall SupportAssistant. Kindly provide me a solution for this. I have uninstalled the hp support assistant, cleared my register and resta Feb 26, 2024 · HP Support Assistant stopped working i. Since the very beginning the HP Support Assistant was not working properly. This tool can automatically detect and install the latest drivers for your hardware, including the keyboard. Download and install the HP Support Assistant from the HP website. Right-Click on the HP Support Assistant HP Support Assistant recently quit working. Make sure both Windows 11 and HP Support Assistant are up to date. I get the splash screen but nothing else. HP Support Assistant is included on new HP desktop and notebook PCs. Thank you for participating in the HP Community Forum. If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator Jan 17, 2021 · Download, Save, Install the latest supported HP version of the HP Support Assistant . - 9239261. Click Here . yesterday it wasn't working so I uninstalled it now I have 2 icons on taskbar(Hp assistant) and none of them Nov 11, 2023 · Click Yes on the Programs and Features screen to confirm that you want to uninstall HP Support Assistant. I then tried to add a new device and used the "find my device" option. Information Here is the HP Support Assistant web document. I have installed HP Support assistant but it is not working properly. 5) Download and run HP Support Assistant software installer. Everytime I try to check for updates, I can only get the green checkmark on the "Connecting to HP servers" step; Oct 25, 2020 · After doing so, HP Support Assistant worked without a problem. Get guided help for a slow computer from our automated Virtual Assistant. I only can use the Software as guest, so i only see my actually used Notebook, no other Notebooks or Printers. In the search box, type, and open HP Support Feb 2, 2021 · hp support assistant is connecting to the hp server but is not downloading messages and updates, analyzing your system, preparing your action list. Click Yes on the Programs and Features screen to confirm that Aug 10, 2017 · 3) Then highlight "HP Support Solutions Framework" and right click to uninstall. Refer this article to know more information about using HP support assistant. Check for Third-Party Software Conflicts. Download and run HP Support Solutions Framework. Below is a screen shot of what I get when I click on the assistant. HP Support Assistant for Chrome OS. Thank you. Then the test is cancelled. If the issue still persists try updating the drivers on your PC using HP support assistant. This is the following - 9162992 Mar 20, 2023 · Download, Save, Install the latest supported HP version of the HP Support Assistant . Best regards, HP Customer Support Apr 22, 2022 · This does not mean Windows 11 won't run - it just means there are not any HP drivers / software for Windows 11. HP Support HP World-Wide Support. If you came across a link in Google Chrome that takes you to a legitimate Nov 3, 2020 · 8. when i tried ending Hp support solu Aug 27, 2024 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Nov 14, 2020 · Click open category HP Help and Support. Jun 27, 2020 · Resolve most HP Support Assistant issues by downloading and installing the latest version of HP Support Assistant from the HP Support Assistant website. When the uninstall process is complete, open a Web browser and go to the HP Support Assistant website. Select your region and follow the prompts . It returns the message "No device found". I've tried to begin using HP Support Assistant, as it wanted me to open it and download some updates. See the signature in my post for the windows keystroke that will allow you to easily find the product number. 32. What does that mean and how do I fix it? Dec 14, 2017 · 3) Then highlight "HP Support Solutions Framework" and right click to uninstall. Download the Latest Version: Go to the HP Support Assistant download page. Get guided help for battery issues with our automated Virtual Assistant. The support assistant screenshot is attached. Since you have only identified your notebook with a sort of partial identifier it is not easy to help you. Aug 13, 2019 · HP Support Assistant is not working properly. 0 Camera, HP Pavilion Webcam, or similar. Oct 17, 2020 · I understand that the HP Display Control app not working properly. I cant get updates based off of it very annoying. Review the list of The name of your webcam might display as USB Video Device, HP Webcam, HP 4K Webcam, HP HD Camera, USB 2. I have uninstalled and re-installed twice. HP Support Assistant . Click on your start menu and type: HP Support Assistant or HPSA icon on Desktop and open the app and it should open normally as before. 15. Apr 8, 2018 · Hello, 3 weeks ago I bought new OMEN an012nc. Updates to the Operating System will come from Windows Updates. Download the latest version of HP Support Assistant. Sep 16, 2019 · Still have not been able to get HPSA to work on this desktop so I deleted all of my devices. Trying to run a fix or diagnostics goes immediately to Feeback without doing anything. Resolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. Once downloaded, open the file and continue clicking Next button and let the installation finish. USA / Canada > HP® Customer Support - USA. 11; configuration files 8. So, I uninstalled the version I was having issues with and downloaded the newest release from HP. After click on the Loginbutton i only see a grey window. John Feb 20, 2019 · Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. 1554) I have lost the ability to check for Updates. When opening the Assistant this comes up for all - 9000777 Jan 19, 2022 · Close the HP Support Assistant application. Com: version 8. After that, a new, fresh copy of the HP Support Assistant can be installed (which will auto-install the HP Support Solutions Framework software). Refer this article to know more information about using the HP support assistant. x and Windows 10 ===== No Joy - Nothing Works… Dec 5, 2024 · HP support assistant does not work. Nov 15, 2020 · It has Windows 10 version 20H2 installed and HP Support Assistant is installed and working. Du kan installere på det PC'er fra andre producenter, og dermed få nem adgang til støtteressourcer og værktøjer til HP-printere og PC'er. To open HP Support Assistant, click the app icon in the task bar, or search Windows for support assistant. Use the information in this document to troubleshoot specific HP Support Assistant issues. Apr 8, 2016 · My Hp Support Assistant and few other applications stopped working when I updated my windows form Windows 8 to Windows 8. May 15, 2020 · Installation – HP Support Assistant . I am using Windows 10 (64-bit) on HP Pavilion Gaming - 15-dk0050tx laptop. it cant connect to servers or something when I try to login. Exception from HRESULT: 0x8007007E” The other modules within HP Support Assistant seem to work fine. Get guided help for Bluetooth, wireless, or wired networking issues with our automated Virtual Assistant. i reinstalled it now it is showing 2 icons for hp support assistant on the taskbar and none of them opens and i cant find its uninstallation file in the control panel please help i just bought the laptop 1 month ago Get guided help for battery issues with our automated Virtual Assistant. Has anyone installed this successfully on Windows 11? Thanks. Oct 7, 2024 · Install HP Support Assistant. 8. json HP Printer Assistant software not working in WIndows 11; Your account also allows you to connect with HP support faster, access a personal dashboard to manage all Here's how to Fix HP Support Assistant not opening (stopped working) in Windows 10. Click here to learn more. Jul 22, 2016 · hi, as i open HP SA( aupport assistant), it's stuck in loading and uses 100% memory but never loads up. I already updated the latest ver. Don't hesitate to contact us in case of need. Website / Information / Video / White Paper / Download. It could not recognize the computer and did not download any updates or messages. 4) Navigate to C:\Program Files (X86)\Hewlett Packard\ and delete "HP Support Framework" folder. Install HP Support Assistant for easy troubleshooting tools on your Chrome OS device. I rechecked the box and rebooted as I was unsure whether it was safe to leave the box unchecked. Help for HPSA: HP PCs - Using HP Support Assistant (Windows 10, 8, 7) HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎 . Access HP Support Assistant by clicking the question mark (?) icon in the taskbar. Dec 27, 2018 · The HP Support Assistant has stopped working on this desktop. The problem is that the software and the drivers are not being installed. 66. We are a world community of HP enthusiasts dedicated to Aug 2, 2019 · Try updating the BIOS and touchpad drivers on the PC to the latest version using HP support assistant and check if it helps. 7 (Framework v 12. - After installing 24H2 I ran Windows Update again and it received a BIOS update and updated the BIOS. Get guided help with an HP System Recovery from our automated Virtual Assistant. Printers Contact HP Support – Printer Support . 20. 1. c:\program files\HP\HP deskjet 1510 series\Bin\UDC_files/task. Oct 29, 2017 · HP Support Assistant is not working. For instructions on how to install and use the HP Support Assistant software designed for the Chrome operating system (Chrome OS), see HP Chromebooks and HP Chromebases - HP Support Assistant for Chrome operating system. Sometimes a slow or intermittent connection can cause Feb 9, 2023 · From here, you can directly download the HP Support Assistant extension. I don't know why this is happening as I was using the preinstalled windows in my notebook. Nov 25, 2024 · 😊 Let’s work through this. 0 no longer works or runs updates/diagnostics, however I can check messages and view my profiles so it's not completely stopped. HP Support Assistant til PC. The notification reccurs. 1st issue: Blank screen during activation. Step 2 Install updates using HP Support Assistant. Nov 9, 2024 · Although you've already reinstalled it, try performing a full uninstall of HP Support Assistant. † The opinions expressed above are the personal opinions of the authors, not of HP. HP Support Assistant Download via Google Chrome. e. I reset the pc without removing my personal files and did a cloud install of windows 10. I have downloaded the HP support file "SP155262" and it keeps telling me that "something went wrong". 13; framework 12. HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools. What finally did work: Go to Control Panel - "Uninstall a Program" Find the Dell products (sort by Publisher) Uninstall everything related to SupportAssistant; there are several programs. Dec 13, 2016 · Since I have upgraded to the latest version of HP SUPPORT ASSISTANT v 8. x and later - is an application. Nov 21, 2024 · HP support assistant automaticly uninstalling when i update all app from microsoft store and when i try to install it back it gave me an error,pls help HP Support Assistant for Chrome OS. Sep 1, 2022 · Hi, I have a problem. 0 works perfect? I am a computer repair technician and I cannot get the new version to work on Windows 10 PCs. exe) but when I run it, it says "A newer versions of HP Support Assistant is installed. It also provides valuable system information that you need when troubleshooting computer problems. (Step 1) and to uninstall and reinstall the app Nov 21, 2019 · Hi there, I've just started up with a new PC. The report says TestVersion = 1. My audio not work: But i have installed all drivers on my pc and Windows Update and HP support assistant says no new driver avaible. com Aug 30, 2015 · You need to download and reinstall the HP Support Assistant app. Followed recommendations Oct 30, 2017 · Greetings , Welcome to HP Forums and Thanks for the post. i have a HP 1510 deskjet printer. 16. HP PCs - Using HP Support Assistant (Windows 10, 8, 7) HP PCs - Troubleshooting HP Support Assistant - Windows 8. To open HP Support Assistant, double-click the HP Support Assistant icon . It broadly seems ok so far. Yes, you can absolutely try downloading HP Support Assistant (HPSA) from the official HP website, and it can help you manage drivers, updates, and troubleshoot issues with your HP devices. Any help, other than re-install the assistant, would be appreciated. 1 day ago · I can´t login to HP Support Assistant. When I click its icon, I see the welcome screen for sometime, afterwards it closes automatically. If the issue still persists after trying out the steps try the steps recommended below. 0) does not work on ALL Windows 10 PCs, but the previous version, 9. HP Support Assistant: Application enabling services currently unavailable I have been aware that when this program is installed in your "Programs and Features" control panel section that their will be a listing that should show up as: "HP Support Assistant Framework". Jul 1, 2024 · HP Envy 5660 All-in-One printer with Windows 11 PC: HP Printer Assistant Printer Management Software is not working Timeline: Downloaded and installed HP ENVY 5660 e-All-in-One Printer Series Full Feature Software and Driver. جرّب اليوم HP Support Assistant الذي يتميّز بالإصلاحات التلقائية والدعم المخصص والتحديثات التلقائية. Also I want to know the product key of the w Jul 7, 2016 · HP Support Assistant . Restart your computer to complete the process. 26. It is not giving me any update and it shows the Last Update check status as "Never". 42. i have tried uninstalling and installing the latest available version, and restarting every time i uninstall and after i install before runing the program. 6493. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update until a more stable release is available. Here's where you can get it: HP Support Assistant Aug 2, 2020 · In the following list, make sure the slider next to HP Support Assistant is set to On. Mar 8, 2022 · After I Factory Reset my HP laptop with their tool via USB I tried logging into the HP Support Assistant tool it is not working. If you came across a link in Google Chrome that takes you to a legitimate PRODUCT NAME : HP Notebook - 15-bs180tx When I try to open HP Support assistant , it says " Application enabling service currently unavailable" Pls help. Follow the on-screen instructions to complete the installation. See full list on windowsreport. Download it from there and install it. Sorry to hear that you are having problems Do the following trick (1) Open the windows device manager and uninstall the "Microsoft ACPI-Compliant Control Method Battery" If you are experiencing issues with HP Support Assistant, the most common fixes are to update the application. Tryk på -ikonet på proceslinjen for at starte HP Support Assistant eller downloade nu. HP Support Assistant er inkluderet i nyere HP desktops og notebook-PC’er. I ran the calibration process using the HP Hardware Diagnostics Window software and that the logic status was unknown and the charge status was unknown. Jun 16, 2022 · I am getting a message from HP Support Assistant that my battery needs to be calibrated. This free app runs from a Chrome browser, and can be installed on most devices running Chrome OS M99 or later. Download, Save, Install the latest supported HP version of the HP Support Assistant . 3. Also you can uninstall your existing HP Support Assistant and reinstall it again. Sep 13, 2023 · The "HP Support Assistant Framework" that may be listed in the "Programs & Features" control panel section is seeming to un-install itself & thus making "HP Support Assistant" program not working ! The "HP Support Assistant Framework" is required (based on my knowledge) to allow "HP Support Assistant" to work, so why is the "HP Support Once installed, you can find HP Support Assistant on your PC using one of the following two methods: 1. It installs right over top the broken one – no need to uninstall the old one first. If the HPSA is not working correctly, you can remove the program from Programs and Features > reboot > download and install a new copy of the program. What I tried: - I downloaded and installed all the 24H2 drivers from the HP support page of my model. Open the HP Support Assistant application, then check for updates again on your computer. Follow these steps to download HP Support Assistant: Click Download HP Support Assistant. Dec 4, 2022 · Operating System: Microsoft Windows 11 21H2 When performing module “Optimize your performance” within the HP Assistant Support Assistant it incurs error: “The specified module could not be found. I try downloading what should be the latest version from the HP website (sp86979. HP Support Assistant - any version 9. Check for Windows and HP Support Assistant Updates. My wireless driver is not showing 5 Ghz , earlier it was showing. Help and Troubleshooting for HPSA . 0203. Partial excerpt from the Website: “Ready to go on your HP PC. 5. Aug 26, 2024 · Solved: I do not know if somebody noticed, but HP Support Assistant cannot be downloaded, due to error: "Not Found". Some third-party software may interfere with hardware functionality. I can see the printer OK, but the drivers did not get installed (printui. ospratudowwjamezkqhsktzydndjnszaqaublwxqzgpucjdx