Corrective services nsw complaints number. Offender Housing Location phone number; .

Corrective services nsw complaints number Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. au. People who work at the prison are not allowed to open the envelope or read any letters you send us. Correctional centres address enquiries with an individual who is independent of Corrective Services NSW (CSNSW). Within correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through 9. 2 Procedure 13 4 Inter-centre telephone calls 13 4. Inspector of Custodial Services March 2021 9 Corrective Services NSW will remove around 2,500 short-term and obsolete beds by about late-2021. • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. See us when we visit For complaints about Corrective Services, please contact Corrective Services. The authority, functions and powers of the Inspector of Custodial Services are provided under the Inspector of Custodial Services Act 2012. We sometimes refer to these as informal contacts. [22] The Incident Response Team (IRT) is the Riot Squad of Corrective Services NSW. 3. About us keyboard_arrow_right Corrective Services: Complaints can be made directly to Corrective Services. English; • the details for the funeral director (name, address, phone number, facsimile). 1 Policy 13 You can find all Corrective Services NSW (CSNSW) jobs on the government website iworkfor. Find a Correctional Centre Find out how you can contact, visit and support an inmate in our custody. About us keyboard_arrow_right Offender Services & Programs, CSNSW EDRMS: D14/640186 Policy for Work and Development Orders for Sentenced Inmates Page 4/36 1 Policy statement and purpose Corrective Services NSW (CSNSW) is committed to the delivery of support services to inmates in custody in accordance with the Crimes (Administration of Sentences) Regulation 2014. This inspection examined the provision of health services to inmates in NSW correctional facilities. 1 Scope. g. We can't attend the gaol and argue your case, but we may be able to write to Corrective Services NSW about your placement concerns if you are unable to advocate for yourself. They will now report directly to the Minister for Corrective Services. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) The Executive Services Unit of Corrective Services NSW also received 1,700 complaints in 2020–21 of which 93 were categorised as medical issues. Find a Correctional Centre Marrangaroo NSW 2790. The table below outlines roles and responsibilities and the way the responsibility is implemented in the context of managing and handling complaints. close Close search. It is responsible to the Minister for Human Services. au Fact Sheet: Avenues for Inmate Inquiries and Complaints . Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Corrective Services NSW (CSNSW) has made it easier to deposit money into inmate accounts by using BPAY or by making a deposit at a post office. 1. JUST Connect allows community and government agencies, as well as approved external stakeholders, to book video and telephone calls, including meetings, professional interviews, and court appearances. ombo. Download page Offender Housing Location phone number; Feedback and Complaints. Correctional centres; Community corrections offices (Probation and Parole) Apr 11, 2023 · 3. Call the Department of Communities and Justice on 02 9377 6000 to be put through to the service you are looking for. Correctional centres Effective Complaint Handling, NSW Ombudsman, December 2010 . 15 Third-party call management services 11 1. Our jurisdiction is over all public and private custodial facilities in NSW: adult correctional centres 1. 3 KB) Policy for Work Development Orders for Sentenced Inmates (PDF, 1. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Effective Complaint Handling, NSW Ombudsman, December 2010 . This section applies to all correctional centres and other facilities administered by or on behalf of Corrective Services NSW (CSNSW). Effective Complaint Handling, NSW Ombudsman, December 2010 . Corrective Services NSW, Better Prisons, 2020, <https:// In response to prisoner number growth, Corrective Services NSW launched a $3. languageLanguage expand_more. Inmates must be provided with access to the CSSL and receive information regarding the functions of the service. May 11, 2023 · Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Inmates are allowed up to 10 nominated personal numbers (family and friends) and three legal numbers (solicitors). 7 NSW Department of Customer Service, NSW Whole-of-government Complaint Experience Survey: Detailed Report, February 2015, p 13. You can follow this step-by-step guide on How to make a complaint. Also located on site are Silverwater Women's and Dawn De Loas correctional centres. NSW Government Directory. Find a Correctional Centre For complaints about Corrective Services, please contact Corrective Services. Phone: (02) 8346 1333 Fax: (02) 83461205 Website: correctiveservices. An inmate should be provided with information regarding access and the process for resolving requests and complaints with the Ombudsman. Corrective Services NSW. NSW Ombudsman. 1 Policy 13 May 11, 2023 · Complaints & Inquiries Documents Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is an enterprise registered training Corrective Services NSW has a lead role in the State Plan’s R2 objective to reduce re-offending by 10 percent by 2016. e. The public can also make complaints about the Department of Corrective Services to other government agencies: Ombudsman of Western Australia For reviews of our administrative actions. , DDL-OOI Dawn De Loas Correctional Centre or CBTPOC-OOI Campbelltown Police Cells. PO Box 666 Lithgow NSW 2790. PDF File (86. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. The Complaint Handler’s Toolkit (2nd ed), NSW Ombudsman, June 2004. How to give feedback to Health Care Complaints Commission. 7 CSNSW managed the OVP. Increase the number of suitably qualified Victims Services Approved Counsellors available, including in regional, rural and remote areas. 1 Staff access to the OTS 12 2. . 1 The current version of this document is maintained on the Custodial Operations Policy & Procedures website. au 8. nsw. Job reference number: 71232-43027067. Women’s Legal Service NSW Page 6 of 53 1. CSNSW continues to safely resume key services, implementing a number of recovery measures. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. If you have feedback about another department or agency, check the NSW Government Directory. LOP . It also applies to all CSNSW employees, and where relevant to other personnel such as Justice Health and Forensic Mental Health Network (JHNSW), contractors, subcontractors, and visitors. Overseer Corrective Services NSW (CSNSW) has a statutory responsibility to take all steps necessary to facilitate the making of a complaint by an inmate to the NSW Ombudsman (the Ombudsman). Corrective Services NSW Locked Bag 5000 Parramatta NSW 2124 Phone: (02) 8346 1333 Our locations. The state government will establish a new standalone agency known as Corrective Services NSW in response to the damning findings of the Astill Special Commission of Inquiry. registration number in the 'registration block' on the back of the form. Jul 16, 2024 · The Service NSW Complaints Handling Guide and Procedures provide information and step-by-step actions for our employees to take when receiving a customer complaint at Service NSW. The review 3. behalf of Corrective Services NSW (CSNSW). For further information, see Visit an inmate on the Corrective Services NSW website. Put your letter into the envelope and seal it closed. How to get there Public transport. Mar 18, 2024 · To ensure Service NSW handles complaints fairly, efficiently and effectively, we adhere to the Service NSW Complaints Handling Policy. search Show Search. Postal address. Fact sheet 11. For more information, see Feedback and complaints on the Corrective Services NSW website. Telephone: 9220 7555; Web: www. 3 MB) Effective Complaint Handling, NSW Ombudsman, December 2010 . 0 MB) Policy and Procedures for the Delivery of NEXUS (PDF, 481. Nov 25, 2024 · 6 NSW Department of Customer Service, NSW Whole-of-government Complaint Experience Survey: Detailed Report, February 2015. West Kempsey Aug 20, 2024 · Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. OIMS . They also are not allowed to read any letter we send back to you. Health Care Complaints Commission. The MRRC is one of 3 correctional facilities that make up the Silverwater Correctional Complex. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Job reference number: 71240-43027126. There is also a Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. Write to us. It is located at Aldavilla, 455km north of Sydney and 14 km west of Kempsey. CSNSW is responsible for the administration of sentences and legal orders and provides custodial security and community-based services as an Dec 10, 2024 · The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice portfolio, which aims to create safe, just, inclusive and resilient communities through its services. Planning and Environment. Service NSW GPO Box 7057 Sydney NSW 2001. gov. NSW Ombudsman website: www. Corrective Services NSW (CSNSW) is one of three . Offender Housing Location phone number; complaints-management-policy. This may include writing to the This section applies to all correctional centres and other facilities administered by or on . 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Correctional centres Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. icare. If an inmate does not submit the Inmate application form within Feb 26, 2024 · Taking the complaints further. au ; Corruption and Crime Commission of Western Australia Health Care Complaints Commission. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have 9. Other. au In some circumstances, Corrective Services NSW may provide financial assistance for travel and accommodation or support and professional services. dcj. Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. Visit a service centre. Effective Complaint Handling, NSW Ombudsman, December 2010 • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. you have an idea about how we NSW Ombudsman Level 24, 580 George Street Sydney NSW 2000. The centre is located 12km south east of Grafton and is approximately 6 hours' drive from Sydney and 4 hours from Brisbane. Find a Correctional Centre. A bus service (Route 600) runs from the local post office to the Correctional Centre on Saturdays. Brush Farm Corrective Services Academy. You must confirm your identity and provide the name and date of birth or 9. General and Visit inquires email: mnccc. Prison health complaints can also be made to external agencies such as the NSW Ombudsman and the Health Care Complaints Commission. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) We cannot handle complaints about NSW Police. 2 KB) Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. In 2016, Kariong CC was repurposed to an adult correctional centre accommodating remand inmates. The Metropolitan Remand and Reception Centre (MRRC) is a maximum-security correctional facility for male offenders. If you are unhappy with the outcome of your complaint, you can make a further complaint to the NSW Ombudsman. Download page Corrective Services NSW. au service and/or services from CSNSW Academy CSNSW Academy Corrective Services NSW Academy CSNSW Corrective Services NSW 4 Policy Statement CSNSW Academy encourages feedback from both internal and external customers and will ensure that everyone who accesses services is provided with the opportunity to submit feedback and improvement requests. For complaints about Corrective Services, please contact Corrective Services. Correctional Centres and Other Places of Detention . NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Effective Complaint Handling, NSW Ombudsman, December 2010 . Parklea Correctional Centre is located in the north-western suburbs of Sydney and houses remand, minimum- and maximum-security inmates. Responding to and managing complaints effectively contributes to improved outcomes. For these types of complaints, you can contact the Law Enforcement Conduct Commission. Offender Housing Location phone number; Complaints and Appeals Policy and Oct 10, 2022 · Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Inmates who arrive at the MRRC: REQUEST FOR A VISITOR IDENTIFICATION NUMBER . Following the discontinuation of that role in CSNSW, the NSW Ombudsman set up a specialist team to deal with Oct 11, 2024 · Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. 1 Corrective Services Support Line 1. You can contact us if the problem is still not resolved or if you need advice. Find a Correctional Centre Feb 5, 2020 · The number of bullying complaints received through Corrective Services NSW's grievance policy increased from 25 in 2016 to 47 in 2019 while workers' compensation claims due to bullying and Effective Complaint Handling, NSW Ombudsman, December 2010 . mrrc-visitsprocessing@dcj. CSNSW – Where is an offender or complaint to an external agency such as the NSW Ombudsman. To support this priority, a number of changes Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. It is located at Aldavilla, 455 km north of Sydney and 14 km west of Kempsey. The Chaplaincy Coordinator may also be contacted by telephone on 0419 994 008 for assistance with completing an application. Mar 13, 2024 · Corrective Services' supervises offenders in the community while working towards successful order completion. 2. wa. 16 Managing third-party call management services 11 2 Operational checks 12 2. Find out more about: How to make a complaint about Corrective Services; How to make a complaint about Youth Justice Policy on Providing Psychology Services in Corrective Services NSW (PDF, 1. divisions of the Department of Attorney General and Justice. Use our service centre locator to find a Service NSW location. Corrective Services will pay for the postage. We are an independent statutory body and the Inspector reports directly to NSW Parliament. 1 Policy Corrective Services NSW (CSNSW) recognises the right of inmates to make inquiries and Before making a complaint to us, you should first try to resolve your complaint with the manager at your Youth Justice Office. Corrective Services NSW declined to say what JUST Connect is the web-based collaborative software system we use to make it video-conferencing easier. To apply for a VIN please complete all fields below and forward to . 8 billion program for building new prison capacity in 2016. Offender Integrated Management 9. You'll find contact details Corrective Services Justice Corrective Services FEEDBACK & COMPLAINTS. Aug 21, 2023 · Mid North Coast Correctional Centre is a maximum-, medium- and minimum- security centre for males and females. Sep 5, 2023 · Library@CSNSW services are available to all staff in Corrective Services NSW, inmates of NSW correctional centres, and to other users on request. All other complaints To make a complaint or provide feedback on any other matter relating to DCJ, please submit your feedback using the Your Feedback widget on this page. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. PO Box 150, Matraville NSW 2036; To protect patient confidentiality, the Client Liaison Officer must obtain the patient's written consent before disclosing any health-related information. Your feedback is important to Corrective Services . Role. DHS . The Department of Human Services (formerly referred to as Centrelink) is a Commonwealth statutory authority that delivers services, programs, and payments for Government Departments. CSNSW is committed to the regular review and analysis of complaints to identify systemic issues and to continuously improve policy and service delivery. Within correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through Effective Complaint Handling, NSW Ombudsman, December 2010 . Corrective Services Justice Corrective Services FEEDBACK & COMPLAINTS. 30am to 4. Find a Correctional Centre Corrective Services Nsw - Wellington Correctional Centre. Find a Correctional Centre List of policies and procedures relevant to the Corrective Services NSW Academy. au Street address. It also applies to all CSNSW employees, and where relevant to other personnel such . 2 Monitoring and recording 12 2. OTHER RELATED DOCUMENTS . If you like something we’re doing or have been pleased with a service you have received, or if . 1. Data was drawn from claims with a ‘date entered on insurer system’ (DEIS) in the financial years 2019 to 2021 and up to and including January 2022. 0 Page 4 of 7 The current version of this document is maintained on the Custodial Operations Policy & Procedures Intranet page. ombudsman. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have management or Corrective Services NSW. Local Operating Procedure . These changes are taking place as safe new fit-for-purpose infrastructure, in new and upgraded prisons, become operational. PO Box 3567. Free Australia missed call identification. you have an idea about how we professional correctional services to reduce re‑offending and enhance community safety. Inmates can make inquiries, complain, or raise issues of concern inthefollowingways: Your address and telephone number; Inquiry and complaint handling; Corrective Services Industries employment at Corrective Services NSW, 20 Lee Postal address. 7 Corrective Services Support Line – Version 1. The COVID-19 variants present a number of challenges for corrections which we are actively addressing. CSNSW is responsible for the administration of sentences and legal orders and provides custodial security and community-based services as an Mid North Coast Correctional Centre is a maximum-, medium- and minimum- security centre for males and females. set out in both legislation and Corrective Services NSW (CSNSW) policies and procedures. menu Open Menu. DCJ works with the community, non-government partners and other agencies to improve outcomes for: Corrective Services NSW (CSNSW) is committed to providing a fair, harmonious and safe work environment that fosters positive and productive work relationships and where workplace concerns or grievances are addressed promptly, impartially, confidentially and in accordance with the principles of procedural fairness. Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. Commissioner’s Memorandum No 03-27 - Making Apologies in Response to Complaints . 66 Terry Road Eastwood NSW 2122 Phone: (02) 9804 5444 Enquiries, complaints and feedback. 9. The collection for Corrective Services NSW staff covers a wide range of print and online resources with an emphasis on criminology, penology, psychology, sociology, management, education and training. REQUEST FOR A VISITOR IDENTIFICATION NUMBER If you are a relative or friend seeking the current location of an inmate, the Corrective Services NSW Inmate Location Line can be contacted on (02) 8346 1000 or by email: CScorporatesupport@dcj. Jul 2, 2024 · Get the address, phone number and other contact details for Corrective Services NSW. d11-410583-avenues-for-inmate-complaints-fact-sheet-revision-july-2011-complaints. Mr Watt v State of New South Wales (Corrective Services NSW) • [2023] AusHRC 149 | 9 1 Introduction 1. For more information, see Family and Community Support on the Corrective Services NSW website. 1 Policy 13 3. Cash, cheque and money order deposits are not accepted at any correctional centres. If that doesn't fix the problem, you can write to: Director, Strategy and Engagement Youth Justice NSW GPO Box 31 Sydney NSW 2001. About us keyboard_arrow_right Legal Aid NSW may be able to assist in advocating for a change in placement in limited circumstances, but we can't force Corrective Services NSW to transfer anyone. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Wayne Ruckley joined Corrective Services in 1981 Corrective Services NSW . Investigating Complaints – A manual for Investigators, NSW Ombudsman, June 2004 . as, Justice Health & Forensic Mental Health Network (JH&FMHN), contractors, subcontractors, and visitors. The NSW Department of Communities and Justice implements by the end of 2022 improvements to access to Victims Services Approved Counselling including: 1. Below are the search results for phone number (02) 6840 2800 / 0268402800 including name and address. Inmates can make inquiries, complain, or raise issues of concern in the following ways: Aug 31, 2023 · Get the address, phone number and other contact details for Corrections Corporate Support Unit. Page 4 of 8 1 Corrective services support line 1. Between 1995 and 2003 the OVP was the responsibility of the Inspector General of Corrective Services. Find a Correctional Centre Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) May 11, 2023 · Complaints & Inquiries Documents Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is an enterprise registered training Making a complaint or providing feedback to Corrective Services NSW. A Visitor Identification Number (VIN) is required for individuals who want contact with inmates at NSW Correctional Centres either in person, by telephone or AVL. 30pm - Monday to Friday (excluding public holidays). About us keyboard_arrow_right set out in both legislation and Corrective Services NSW (CSNSW) policies and procedures. Within correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Aldavilla NSW 2440. It promotes offenders' successful re-settlement through partnerships with other agencies and community groups. Frequently Asked Questions; Employment Enq uiries; General Enquiries (email) Complaints (email) If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333. NSW, whether it is a compliment, a suggestion, or a complaint. Services and Programs Officer - Identified. The centre is signposted from the Great Western Highway. This number must correspond with the number recorded in the Inmate application register for the request. Phone: 1800 043 159; Email: hccc@hccc. Private transport. 1 Health Services in NSW correctional facilities The ICS Annual Report 2016-17 observed that the highest number of complaints recorded in correctional centres by Official Visitors related to medical issues. The Australian Human Rights Commission (Commission) is conducting an inquiry into a number of complaints made by and on behalf of Mr Adam Watt against the State of New South Wales (Corrective Services NSW) and the Commonwealth of Australia. 7 Corrective services support line - version 1. Support guides for JUST Connect video conferencing. 3 Procedures 12 3 Phone restrictions after complaints/reports 13 3. 370 Aldavilla Road. Introduction. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have 2 days ago · Call 13 77 88 for translation and interpreter services. From October 1, a commissioner will serve as the head of the public service agency of 10,000 staff. Inmates can make inquiries, complain, or raise issues of concern in the following ways: • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. 2 hours ago · Corrective Services NSW (CSNSW) Head office. PDF File set out in both legislation and Corrective Services NSW (CSNSW) policies and procedures. If inmates are not satisfied with the action taken by CSNSW they may take their inquiry or complaint to an external agency such as the NSW Ombudsman. Mar 13, 2024 · Street address: Suite 105 Level 1 1 Bryant Drive TUGGERAH NSW 2259 Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. admin@dcj. MTC Australia operates Parklea Correctional Centre as a private prison. All inmate inquiries or complaints that are referred from the CSSL to the correctional centre must be actioned and professional correctional services to reduce re‑offending and enhance community safety. Lithgow train station is a 7-kilometre taxi ride from the centre. The completed application form must be sent to the Chaplaincy Coordinator for by email to ChaplaincyCSNSW@dcj. Find a Correctional Centre CORRECTIVE SERVICES NSW NSW DEPARTMENT OF ATTORNEY GENERAL AND JUSTICE Ms Ball commenced employment with Corrective Services as a Legal Oficer in 2004, and has prior Board of Management (continued) Assistant Commissioner, Enterprise Assets and Chief Information Oficer . The rising inmate population in NSW has presented service delivery challenges for Corrective Services NSW, requiring the repurposing of some centres, the re-opening of centres which had been closed, and the opening of new centres. About us keyboard_arrow_right inspected. Inmates can make inquiries, complain, or raise issues of concern inthefollowingways: If you’re requesting information from Corrective Services NSW (CNSW), it’s important to include the following details: the correct name for the type of record you’re requesting a specific date range for the records you’re requesting. One hundred active 15 CSNSW claims were selected for review from claims data available to SIRA and current as at July 2022. Current status. We also provide speech, hearing, interpreter or translation services. About us keyboard_arrow_right Complaints about medical issues accounted for almost 20 per cent of the overall number of gripes with 1617 complaints lodged in the last year. Inmates can make inquiries, complain, or raise issues of concern inthefollowingways: Clarence Correctional Centre is a maximum- and minimum-security correctional centre for male and female offenders. Wayne Ruckley . A complaint is any contact we received on which we took specific investigative action – this is usually contacting the Governor or other senior officer at the centre, or an appropriate area of Corrective Services NSW. This policy applies to all Service NSW employees receiving or managing complaints from the public made to or about us, regarding our services, employees and complaint handling. Effective Complaint Handling, NSW Ombudsman, December 2010 The Corrective Services Support Line (CSSL) is a telephone service for inmates to raise inquiries or complaints. au; Online: hccc. Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. Offender Services & Programs, CSNSW EDRMS: D14/640186 Policy for Work and Development Orders for Sentenced Inmates Page 4/36 1 Policy statement and purpose Corrective Services NSW (CSNSW) is committed to the delivery of support services to inmates in custody in accordance with the Crimes (Administration of Sentences) Regulation 2014. Enter search terms: search Submit search. We sometimes conduct recruitment adverstising campaigns for the roles of casual correctional officer, trade overseer and community corrections officer. dkl wiw yxevdv gmz hqaahqgo znltkh rriwusi tcs dwf lscdmfx